Banco BBVA

Mini banco.

This branch is usually full and with delays in lines from noon to 3 in the afternoon, the service at the ATMs is regular and available most of the time, the staff's attention is good at reception but a little unfavorable at the window or with executives

It doesn't deserve a single star and not so much because there are a lot of people but because they serve you too slowly, my worst experience with banks, I spent 1 hour of my shift with an executive and every time I passed they told me that they had to call me but they always passed to people who were just arriving or who already had "procedures" in process with the executives, I waited so long and they never resolved anything for me😠

The staff helps you carry out your operations very kindly.

If I could give it 0 stars I would give it, the staff is very lazy, especially the executives at the tables, they spend their time talking about their children, their grandchildren, their vacations among themselves or with other customers and they do not serve the others Customers who are waiting for their turn, those at the door are arrogant like the employee with glasses. Message to the employees of that branch, if you don't feel like doing your job, don't go to work, stay at home to sleep or be on Facebook, don't waste your time, don't make that company lose its reputation and don't give it a hard time. bad time for customers. Message to users: do not go to this bank, go to another BBVA, do not waste your time.